Business Analytics… How can you learn CRM Analytics? 13 Jul 202215 Jul 2022 Formerly known as Tableau CRM and Einstein Analytics, Salesforce CRM Analytics (CRMA) infuses predictive and prescriptive insights directly in the Salesforce workflow. “Every Customer 360 digital transformation is a data…
Business Analytics… Developing your first Analytics app in Tableau CRM 3 Dec 2021 I am excited to have completed the draft copy of my book, Creating Actionable Insights Using TableauCRM, which will be launched on December 29 of this year. As a teaser, I wanted…
Business Analytics… Are you confused about Einstein, Tableau, and TableauCRM? Read this: 31 Oct 202031 Oct 2020 If you're like me, you had a "What in the world!?" moment when Salesforce announced the renaming of Einstein Analytics as TableauCRM. Whoa! As if people weren't confused enough already,…
Business Analytics Tableau or Einstein Analytics – which is best for you? 20 Jun 202022 Jun 2020 It's all about getting value from data – right? Sounds simple, but one of the many challenges faced in this quest is the plethora of Business Intelligence (BI) tools available…
Business Analytics… Do your Salesforce reports live in spreadsheets? 8 Apr 20208 Apr 2020 Here is an all-too-common scenario for businesses and organisations which have their precious data stored in Salesforce: Step 1: Data analyst runs 25 Salesforce reports – based upon various objects,…
Business Analytics… Riding the Analytics Wave 15 Feb 202015 Feb 2020 I was stuck. While building out Salesforce Financial Services Cloud for InFusion360, I was knee-deep in reports and dashboards. Talking about being a data-driven organisation is easy – becoming one is…
Business Analytics… The Ten Commandments of Dashboard Design 22 Jun 201929 Jan 2020 1. Thou shalt tell a story with thy data Great analytics tell a story. The data speaks to the consumer, informing them, and empowering them to make smart decisions. Here…
Business Analytics… How to build FABULOUS analytics dashboards 13 Apr 201913 Apr 2019 In 2004 Stephen Few, a data visualization expert, wrote an article for Intelligent Enterprise magazine that defined a dashboard as “a visual display of the most important information needed to…
Business Analytics… Why do you need Tableau CRM when you have Salesforce reports and dashboards? 8 Jun 20187 Jan 2022 You're using Salesforce, the #1 CRM in the world. It comes with best-in-class native analytics, providing powerful, customisable reports and dashboards. It's working really well for your team or business.…
Business Analytics When you ask the wrong questions, you always get the wrong answers 15 Apr 201816 Apr 2018 Business analytics is a booming industry, expecting significant growth in 2018 and looking to break through the US$25B mark. Many companies are investing heavily in analytics, with the promise of…
A Most Unlikely Trailblazer 