Life hacks… I made it – so can you!! 12 Feb 202312 Feb 2023 Within the space of six months, my whole world fell apart. My wife was afflicted with an aggressive form of cancer. Our young son was diagnosed with Asperger’s Syndrome. I…
Business Analytics… Why do you need CRM Analytics when you have reports and dashboards? 22 Oct 202222 Feb 2023 You’re using Salesforce, the #1 CRM in the world. It comes with best-in-class native analytics, providing powerful, customisable reports and dashboards. It’s working really well for your team or business.…
Life hacks… How can you build a career in the Salesforce ecosystem? 21 Apr 202221 Apr 2022 There has never been a better time to build an exciting and rewarding career around Salesforce, the world’s #1 CRM (Customer Relationship Management software). The global COVID pandemic has acted…
Business Analytics… Are you confused about Einstein, Tableau, and TableauCRM? Read this: 31 Oct 202031 Oct 2020 If you're like me, you had a "What in the world!?" moment when Salesforce announced the renaming of Einstein Analytics as TableauCRM. Whoa! As if people weren't confused enough already,…
Business Analytics… Tableau and CRM Analytics – Better Together 11 Apr 202312 Apr 2023 I have had a great many conversations over the past few years regarding the distinctions between the various reporting tools and platforms offered by Salesforce. This has been the source…
Salesforce… datafam + ohana = awesomeness 1 Feb 20231 Feb 2023 When Salesforce acquired Tableau in August of 2019, two worlds collided. This was an event of much more significance than many previous technology acquisitions, like that of EdgeSpring or BeyondCore,…
Business Analytics… Data is the new soil 4 Dec 20225 Dec 2022 It has been said, repeatedly, that data is the new oil. Here is how Clive Humby, the data science entrepreneur who coined the phrase “data is the new oil,” compares…
Life hacks… Living with depression for 35 years – what have I learned? 18 Nov 202222 Nov 2022 I have lived with Major Depressive Disorder (MDD, formerly Clinical Depression) for all of my adult life – that is 35 years. For most of that time, my depression was undiagnosed…
Life hacks… Grit 14 Nov 2022 Taking this job was the biggest mistake of my life. What on earth was I thinking? I have no IT degree, no Salesforce training, and zero experience with this complex…
Life hacks… Disability will not define me 19 Aug 2022 Guest post by Trailblazer Craig Pollok, Solutions Consultant, Salesforce Disability will not define me. I was 16 years old, disabled and depressed. Fast forward to today – I am 29 years…
Business Analytics… How can you learn CRM Analytics? 13 Jul 202216 Apr 2023 Formerly known as Tableau CRM and Einstein Analytics, Salesforce CRM Analytics (CRMA) infuses predictive and prescriptive insights directly in the Salesforce workflow. “Every Customer 360 digital transformation is a data…
Life hacks… my name is mark – and i have major depressive disorder 12 Jul 2022 Even today, in an open-minded 2022, depression has a dangerous level of stigma attached to it. Back in 1985, when I first suffered my serious bout of depression, it was…
A Most Unlikely Trailblazer 