Salesforce… Trailhead isn’t just a game changer — it’s a life changer 9 Mar 20199 Mar 2019 Talking about change is easy — change itself can be extremely scary, difficult, and costly. To leave the only career / calling that you have ever known for 23 years,…
Business Analytics… Why do you need Einstein Analytics when you have Salesforce reports and dashboards? 8 Jun 201826 Feb 2019 You're using Salesforce, the #1 CRM in the world. It comes with great native analytics, providing powerful, customisable reports and dashboards. It's working really well for your team or business.…
Life hacks… I don’t always feel like a trailblazer 20 Apr 202020 Apr 2020 Some days – some weeks – I don’t feel at all like a brave pioneer. Recently we endured some challenges and disappointments at work, some of which were painfully personal.…
Business Analytics… Do your Salesforce reports live in spreadsheets? 8 Apr 20208 Apr 2020 Here is an all-too-common scenario for businesses and organisations which have their precious data stored in Salesforce: Step 1: Data analyst runs 25 Salesforce reports – based upon various objects,…
Business Analytics… Riding the Analytics Wave 15 Feb 202015 Feb 2020 I was stuck. While building out Salesforce Financial Services Cloud for InFusion360, I was knee-deep in reports and dashboards. Talking about being a data-driven organisation is easy – becoming one is…
Einstein Analytics… “It’s been a wild ride!” – the inspiring story of Peter Lyons, Analytics MVP 15 Dec 2019 Background I was always a “tinkerer”. I loved taking stuff apart and putting it back together. When I was only 14, I took a computer apart (with zero plans of putting…
Artificial Intelligence… Einstein Prediction Builder and Einstein Discovery – What is the difference, and which one is for me? 14 Oct 201914 Oct 2019 Guest post by my esteemed colleague, Arun Arunagiri. Salesforce’s Einstein adds intelligence to its CRM via a suite of products and they continue to evolve on what is essentially a…
Trailblazing! Life With Goldie – demystifying the fabled Gold Hoodie 6 Oct 2019 I could not count how many times I have been asked this question, How can I get the Gold Hoodie? After all, it is the most coveted of swag –…
Business Analytics… The Ten Commandments of Dashboard Design 22 Jun 201929 Jan 2020 1. Thou shalt tell a story with thy data Great analytics tell a story. The data speaks to the consumer, informing them, and empowering them to make smart decisions. Here…
Life hacks… Lessons from an autodidact 8 Jun 20198 Jun 2019 autodidact: "a person who has learned a subject without the benefit of a teacher or formal education; a self-taught person." It has been three years since I was introduced to…
Artificial Intelligence… Brief on Summer’19 Release for Einstein Analytics and Discovery 1 May 2019 Some of the features are being added on a rolling basis, not available immediately. Analytics Setup and Data Integration Connect data in Oracle Eloqua and NetSuite, Amazon redshift. Set…
Business Analytics… How to build FABULOUS analytics dashboards 13 Apr 201913 Apr 2019 In 2004 Stephen Few, a data visualization expert, wrote an article for Intelligent Enterprise magazine that defined a dashboard as “a visual display of the most important information needed to…
