Business Analytics… Why do you need CRM Analytics when you have reports and dashboards? 22 Oct 202223 Oct 2022 You’re using Salesforce, the #1 CRM in the world. It comes with best-in-class native analytics, providing powerful, customisable reports and dashboards. It’s working really well for your team or business.…
Life hacks… How can you build a career in the Salesforce ecosystem? 21 Apr 202221 Apr 2022 There has never been a better time to build an exciting and rewarding career around Salesforce, the world’s #1 CRM (Customer Relationship Management software). The global COVID pandemic has acted…
Business Analytics… Are you confused about Einstein, Tableau, and TableauCRM? Read this: 31 Oct 202031 Oct 2020 If you're like me, you had a "What in the world!?" moment when Salesforce announced the renaming of Einstein Analytics as TableauCRM. Whoa! As if people weren't confused enough already,…
Life hacks… Living with depression for 35 years – what have I learned? 18 Nov 202222 Nov 2022 I have lived with Major Depressive Disorder (MDD, formerly Clinical Depression) for all of my adult life – that is 35 years. For most of that time, my depression was undiagnosed…
Life hacks… Grit 14 Nov 2022 Taking this job was the biggest mistake of my life. What on earth was I thinking? I have no IT degree, no Salesforce training, and zero experience with this complex…
Life hacks… Disability will not define me 19 Aug 2022 Guest post by Trailblazer Craig Pollok, Solutions Consultant, Salesforce Disability will not define me. I was 16 years old, disabled and depressed. Fast forward to today – I am 29 years…
Business Analytics… How can you learn CRM Analytics? 13 Jul 202215 Jul 2022 Formerly known as Tableau CRM and Einstein Analytics, Salesforce CRM Analytics (CRMA) infuses predictive and prescriptive insights directly in the Salesforce workflow. “Every Customer 360 digital transformation is a data…
Life hacks… my name is mark – and i have major depressive disorder 12 Jul 2022 Even today, in an open-minded 2022, depression has a dangerous level of stigma attached to it. Back in 1985, when I first suffered my serious bout of depression, it was…
Life hacks… Tips for Effective Public Speaking 4 Jun 2022 Glossophobia, or a fear of public speaking, is a very common phobia and one that is believed to affect up to 75% of the population. Some individuals may feel a…
Life hacks… How did I end up at Salesforce? 14 Dec 202113 Jul 2022 Broke. Depressed. Unemployed. That was me in May of 2016. After leaving the only vocation I had known for 20 years, I was at rock bottom. Even though I have…
Business Analytics… Developing your first Analytics app in Tableau CRM 3 Dec 2021 I am excited to have completed the draft copy of my book, Creating Actionable Insights Using TableauCRM, which will be launched on December 29 of this year. As a teaser, I wanted…
A Most Unlikely Trailblazer 